We believe in clear and timely communication with our clients. Every staff member has their own direct extension, voicemail, and e-mail. We also send monthly statements to keep you informed. Additional communications may be initiated for matters like:
• Eviction summaries
• Acceptable applications
• Notices to vacate from tenants
• Tenant move-out expectations
• Lease renewals
• Extraordinary maintenance updates
Regular inspections are not automatically completed every six months, but they are available upon request. Most owners choose an annual inspection.
Tenants are required to give a minimum of 30 days written notice to terminate the lease.
To begin the process, we need:
• An executed property management agreement
• Keys (including mailbox keys, if applicable)
• Garage door openers (if applicable)
• Certificate of insurance (with Ankul Property Group as an additional insured)
• IRS W-9 form
• Lead Paint Disclosure form
• ACH Authorization (Direct Deposit)
Contact us by e-mail or call your property manager during office hours (Monday-Friday, 8 am to 8 pm).
Pre-paid rent is rent paid in advance for the following month. It is held in trust until the due date, reflecting as "Unallocated funds" on your statement until applied in the subsequent month.
Your beginning balance may change if additional transactions occur after the initial statement is sent, such as utility bills, tenant move-outs, or NSF tenant payments.
If rent is unpaid, we begin by sending late notices. If rent remains unpaid after 30 days, we send a 5-day Notice to the tenant and work with an eviction attorney to file the necessary court paperwork.
An uncontested eviction typically costs $1,500.
We require a security deposit equal to one month's rent for most properties, which is returned to the tenant, minus any verified damages, within 30 days of their vacancy.
Management fees are deducted from your monthly distributions.
Yes, we can pay utility bills and vendor invoices, provided there are funds in your owner's account. However, we do not pay HOA dues or mortgages.
Typically, tenants are responsible for yard care and snow removal in single-family homes, while it's the owner's or HOA's responsibility in multi-family complexes.
Routine maintenance requests can be submitted through the tenant portal or by calling our office.
For life-threatening emergencies, dial 911. For other emergencies, call our office and select option #9 to be connected to our 24-hour emergency maintenance line.
Emergencies are defined as anything that endangers life or could cause severe property damage if not addressed immediately.
Tenants must keep the property clean and perform minor repairs, like replacing light bulbs or changing air filters.
Smoke and carbon monoxide detectors are tested and maintained prior to move-in. Our company ensures compliance with all applicable laws.
Tenants must receive written approval from our office before changing locks. If approved, the work must be done by a licensed locksmith.
Any work done by tenants must be approved in writing. This includes painting, landscaping, and any structural changes.
We aim to assess and begin addressing maintenance requests within 24 hours of receiving them. Our goal is to complete requests within three business days.
Landscaping responsibilities vary by property type. For single-family homes, tenants typically handle this. For multi-family homes, the owner or HOA is responsible.
Call our emergency line at 813-331-0030 for assistance.
You can have a new copy made for at our main office.
For further inquiries or assistance, please get in touch with Ankul Property Group at 813-331-0030 or visit our office at 13361 N. 56th St, Temple Terrace, FL 33617.
Phone:
(813) 331-0030
Email:
info@ankulpropertygroup.com
Address: 13361 N. 56th St Temple Terrace, Florida 33617
Business Hours:
Monday - Friday 8am-8pm
Saturday & Sunday 7:30am-6pm